Patients & Visitors

Healthcare You Can Count On

Horizon Health is dedicated to providing patients and visitors with the friendliest, most comfortable experience possible. When it comes to services, amenities and preparation, our dedicated team goes above and beyond to meet your healthcare needs. We offer exceptional healthcare while delivering a safe, patient-oriented environment.

Learn more about resources and amenities for patients and visitors:

• Patient Resources Center
• Patient Portal
• Billing & Insurance
• Patient Rights & Responsibilities
• A Patient Transport Team is available to assist patients to and from vehicles, and throughout the facility. You can call the service at 217-712-9495 (Monday-Friday, 7 am to 5 pm).
• Contact the management of Horizon Health to report a patient safety or quality of care event/concern.
• Report a Patient Safety Concern to the Joint Commission (online form), or by mail or fax.